COVID-19 and Domestic Abuse

This page has details of advice for if you’re being abused, if you’re a survivor, or whether you think someone you know is being abused.


Advice for those being abused

If you are being abused remember that YOU ARE NOT ALONE. Please contact a domestic abuse charity or the police for help.

Leicestershire – LWA/UAVA helpline: – 0808 80 200 28 (Mon to Sat. 8am to 8pm)

National Domestic Abuse Helpline: 0808 2000 247 (open 24/7), http://www.nationaldahelpline.org.uk

Police: 999 if in immediate danger.

Domestic Abuse Charity websites all have a ‘quick exit’ button if you need to close the site quickly. We also have a page detailing advice on how to cover your tracks whilst searching online if you are worried your abuser is tracking your internet usage – http://www.lwa.org.uk/get-help-now/cover-your-tracks/

If you are being abused, below are some tips to try and ensure your safety:

1. Remember – abuse is not just physical abuse – http://www.lwa.org.uk/understanding-abuse/abusive-relationships/

2. Could you use a vulnerable family member or friend as an excuse to self-isolate at their house instead of in the house with your abuser?

. If possible, pack a bag with essentials so if the situation escalates and you need to run, you are as prepared as possible – ensure your cards, keys and ID are in an easily accessible place if you can.

4. If your partner becomes violent, try to lead them clear of rooms that have potential weapons in – such as the kitchen or the garage. We understand that this is not always possible.

5. Always keep your mobile charged. Set up an urgent code word with friends/family so they can be told that you need help without alerting your abuser.

6. Speak to your children about safe places for them to go, and what to do if they need help. Tell them not to intervene as this could put them in further danger.

7. If you can leave the house, try and alert supermarket staff or pharmacy staff that you need help, such as writing a note, they can then call the police.

8. If you need immediate help call 999;

If you are calling from a mobile phone, you can use the ‘Silent Solution’ system. Press 55 and the operator will transfer the call to the relevant police force as an emergency. The police call handler will then ask you a series of simple yes/no questions. If you’re still not able to speak, listen to the instructions you are given so the handler can assess your call and send help. Please note that calling from a mobile does not allow the police to track your location.If you are calling from a landline, pressing ’55’ will not work. If you can’t speak you should stay on the line and the operator will connect you to a police call handler. If you need to put the phone down, the line will stay open for 45 seconds. If you pick it up again during this time and the operator is concerned for your safety, they will put you through to a police call handler. Calling 999 from a landline means the police may be able to retrieve information on your location to send help.


Advice for those who think someone they know may be being abused

UAVA has produced 2 leaflets with important information and advice for those who think someone they know if being abused.




Advice for Survivors

If you are a domestic abuse survivor it could be tempting to return to an abusive ex-partner due to these uncertain times. Remember, you left because the situation was dangerous and detrimental and, despite any declarations, your abuser has not changed. LWA and other domestic abuse charities are here to support you, call us – 0808 80 200 28 (Mon to Sat. 8am to 8pm) or if you are unable to call, Refuge has a web chat service – https://www.nationaldahelpline.org.uk/Contact-us